This role is a contract position expected to last for one year.
As a Wishgranter you’ll plan and organise a variety of wishes which typically involve travel outside the UK. Experience of working within the travel industry along with excellent organisational and prioritising skills are crucial as you will be responsible for 60-70 wishes at a time, some of which need to be organised at a few days’ notice.
The role includes planning and delivering most aspects of the wish, working closely with our travel partners and at times arranging domestic and European travel; medical equipment hire and ensuring our wish children receive the experience they deserve.
Your ability to work as part of a team that includes volunteers will see you achieve success, using your strong communication skills, eye for detail, the ability to prioritise ever-changing workloads and being able to think on your feet whilst working under pressure.
You will have daily contact with wish families and need the self-confidence to be able to deal calmly and professionally with families who are often in challenging and emotional situations.
You will be responsible for keeping records updated on the in-house database system, produce and adhere to budgets utilising guidelines provided and create concise itineraries. This requires good IT and administration skills which may have been gained from experience in working in a busy office environment.
Please read the full Job Description & Person Specification before applying and apply ASAP as applications will be reviewed regularly.
Closing date: 21 September 2018 with interviews expected to be the following week
Location: Our office is opposite Reading railway station, so travel links are excellent and we support agile working
Hours: Hours are full-time 37 hours per week (which can be worked flexibly)
To Apply: Please email your CV and covering note including your response to the following two questions:
Question 1. What can you bring to Make-A-Wish?
Question 2. Thinking about a time where you’ve worked as part of a successful team - describe what it was that made it successful and how did you contribute to its success?